Legal Documents

Ace36 Terms and Conditions

Please read these Terms and Conditions carefully before using the ace36 platform. This document clearly outlines your rights, responsibilities, and the limits of ace36's services.

Last Updated: January 1, 2026

Terms & Conditions' Key Points

The most important highlights of ace36's Terms and Conditions at a glance.

🔞

Age Requirement: 18+

Ace36 is for users aged 18 and above only. If a minor registers an account, it will be closed immediately and any deposited funds will not be refunded.

💳

One Account Policy

Each individual may only open one ace36 account. If multiple accounts are created, all accounts will be closed and balances forfeited.

🛡️

Fair Gameplay Guarantee

All games on ace36 are RNG certified and fair. Any proven fraudulent activity will result in a permanent account ban.

🎁

Bonus Wagering Requirements

Each bonus on ace36 has its own wagering requirements. It is mandatory to read the relevant terms carefully before accepting any bonus.

🔒

Data Privacy

Ace36 keeps your personal information secure and does not share it with third parties. Please read our Privacy Policy for more details.

⚖️

Dispute Resolution

Any dispute with ace36 must first be raised through the support team for resolution. ace36's decision will be considered final.

Important Notice: By registering or using ace36, you fully agree to these Terms and Conditions. Please read the entire document.
1

General Terms & Conditions

Ace36 is an online gaming platform operated for players in Bangladesh. By using the ace36 website, app, or any of its services, you agree to abide by these Terms and Conditions. ace36 reserves the right to update these Terms and Conditions at any time, and continued use of the platform after any changes constitutes acceptance of the updated terms.

These Terms and Conditions form a legal agreement between ace36 and the user. ace36 reserves the right to suspend or close any user's account at any time, for any reason and without prior notice, particularly in cases of a breach of these terms.

  • Ace36's services are for personal entertainment purposes only.
  • Using ace36's services for commercial purposes is strictly prohibited.
  • The use of bots, scripts, or any automated software on the ace36 platform is strictly prohibited.
  • Copying or reusing any content, software, or data from ace36 is strictly prohibited.
2

Account Register

To create an account on ace36, you must meet the following requirements. All information provided at registration must be truthful, accurate, and up to date. ace36 reserves the right to close any account registered with false or incomplete information.

  1. Each individual is allowed to open one ace36 account only.
  2. A valid mobile number and active email address are required at the time of registration.
  3. It is the user's responsibility to keep their account password confidential.
  4. You may not allow anyone else to use your ace36 account.
  5. Ace36 may request KYC documents at any time for identity verification.
KYC Process: ace36 may request a national ID, passport, or other government-issued identification at any time for security purposes. Failure to complete KYC verification within the specified timeframe may result in withdrawal suspension.
3

Age Verification

Ace36 strictly enforces an 18+ policy. Under Bangladesh law and ace36's own policies, no one under the age of 18 may play on or register an account with the ace36 platform. ace36 may request identity documents for age verification at any time, in accordance with its Terms and Conditions.

Important Warning: If a minor registers an account or provides a false age, ace36 will immediately close the account and all deposited funds will be forfeited.

If a parent or guardian suspects that their minor child is using ace36, please contact the ace36 support team immediately. ace36 will take prompt action.

4

Deposits & Withdrawals

The full Terms and Conditions for deposits and withdrawals on ace36 are detailed below. All financial transactions are processed through ace36's payment gateway and secured with encryption.

Subject Deposit Withdrawal
Minimum Amount BDT 200 BDT 500
Maximum Amount BDT 100,000/day BDT 50,000/day
Processing Time Within 5 minutes 12–24 hours
Method BKash, Nagad, Rocket BKash, Nagad, Rocket
Fees Free Free
  • Ace36 only accepts payment methods registered in your own name.
  • Deposits and withdrawals from third-party accounts are strictly prohibited.
  • Ace36 cooperates with relevant authorities to prevent money laundering.
  • KYC verification may be required before a withdrawal can be processed.
  • Withdrawals cannot be made directly from a bonus balance — wagering requirements must be fulfilled first.
Fast Withdrawal: ace36 aims to process withdrawals within 24 hours. However, the processing times of your bank or mobile banking provider may also apply.
5

Bonuses & Promotions

All users are required to comply with ace36's bonus and promotion Terms and Conditions. ace36 reserves the right to modify, suspend, or cancel any bonus offer at any time.

  • Each bonus has its own wagering requirements that must be met before withdrawal.
  • The welcome bonus can only be claimed once per new account.
  • Ace36 reserves the right to cancel bonuses and close accounts if bonus abuse is detected.
  • Creating multiple accounts to claim bonuses is strictly prohibited.
  • Wagering requirements must be completed before any winnings earned from a bonus can be withdrawn.
  • Ace36 may restrict the use of bonuses on certain games.
Wagering Example: If you receive a bonus of BDT 1,000 and the wagering requirement is 30x, you must place a total of BDT 30,000 in bets before making a withdrawal. ace36 clearly states this information on every promotion.
6

Gaming Rules

The following rules must be observed while playing on ace36. ace36 is committed to maintaining a fair and transparent gaming environment. Any fraudulent activity constitutes a serious violation of ace36's Terms and Conditions.

  • Any disputes regarding game results must be reported to ace36 support within 24 hours.
  • Ace36 reserves the right to correct any erroneous payouts resulting from technical errors.
  • Ace36 is not liable for disconnections that occur during gameplay.
  • Using bots or artificial intelligence to play games is strictly prohibited.
  • Collusion or collaboration with other players is prohibited.
  • Abusive or inappropriate behavior in ace36's live dealer games will result in account suspension.
RNG Certification: All slot and table games on ace36 are independently tested and use certified RNG (Random Number Generator) technology. Every game outcome is completely fair and unbiased.
7

Responsible Gaming

Ace36 is firmly committed to responsible gaming. We want every player to enjoy gaming as entertainment, not as an addiction. As part of ace36's Terms and Conditions, we offer the following features.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Temporarily suspend your account for a set period of time.
  • Reality Check: Get reminders about how long you have been playing.
  • Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.

If you notice any signs of problem gambling, visit ace36's responsible gaming page or contact the support team. ace36 always prioritizes players' mental well-being and financial safety above gaming.

Please note: Gaming is entertainment. Never bet beyond your limits, and do not chase losses by wagering more. ace36 is always here for you.
8

Account Closure and Suspension

Ace36 reserves the right to suspend or permanently close an account without prior notice in the following circumstances.

  • Violating any part of these Terms and Conditions.
  • Registering with false identity or incorrect information.
  • Creating multiple accounts or abusing bonuses.
  • Use of fraudulent payment methods.
  • Suspicion of money laundering or illegal activity.
  • Using abusive or threatening language toward ace36 staff.

Users may request account closure at any time through ace36 support. All pending withdrawals will be processed before the account is permanently closed, though any bonus balance will be forfeited.

9

Privacy & Data Protection

Ace36 treats the protection of your personal data as a top priority. Information collected at registration, in accordance with ace36's Terms and Conditions, is used solely for account management, payment processing, and fulfilling legal obligations.

  • Ace36 does not sell or share your information with third parties.
  • All data is stored on secure servers protected by SSL encryption.
  • Information may be disclosed in response to valid requests from legal authorities.
  • Please refer to ace36's privacy policy for more details.
10

Limitation of Liability

Ace36 accepts no liability in the following cases.

  • If a game is interrupted due to an internet outage or technical issue.
  • Account information leaked due to the user's own negligence.
  • Payment delays caused by third-party services (such as mobile banking).
  • Service interruptions due to force majeure or circumstances beyond our control.
  • Ace36 is not responsible for any financial losses incurred through gaming.
Important: ace36 is an entertainment gaming platform. Participation in games may result in financial loss. Never bet more than you can afford to lose.
11

Terms & Conditions Update

Ace36 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. The latest version published on the ace36 website will be considered the effective version.

  • For significant changes, ace36 will notify users via email or an in-platform notification.
  • Continued use of ace36 after any changes take effect will be considered acceptance of the updated terms.
  • If you do not agree to the updated terms, please contact ace36 to close your account.
12

Contact

If you have any questions or need clarification about these Terms and Conditions, please contact the ace36 support team. Our team is always ready to help.

General FAQ

Answers to frequently asked questions about our terms and conditions.

Yes, ace36 may update its terms and conditions at any time. Users will be notified of significant changes via email or platform notifications. The latest version will always be available on the ace36 website.

If a withdrawal is requested before the wagering requirements are met, ace36 will void the bonus balance and any winnings derived from that bonus. Only the original deposit amount will be eligible for withdrawal. Please read the terms carefully before accepting any bonus.

ace36 may close an account for violations of its terms, fraud, or other reasons. However, accounts are not closed without cause under normal circumstances. Contact the support team to find out the reason for any account closure.

ace36 typically processes withdrawals within 12 to 24 hours. Additional time may be required if KYC verification is pending or further security checks are needed. bKash, Nagad, and Rocket's own processing times also apply.

No. Under ace36 terms and conditions, each individual may only hold one account. If multiple accounts are detected, all of them will be closed and all balances and bonuses will be forfeited.

Yes, you can request account closure at any time by contacting ace36 support. Any pending withdrawals will be processed before the account is closed. Please note that bonus balances will not be returned.

On ace36 Safely Play Today

Got the hang of our terms and conditions? Register for free on ace36 today and enjoy a safe gaming experience.

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